Tiny Vet Clinic FAQs
How often do the Tiny Veterinary Clinic operate?
👉Clinics are scheduled to run on the first three Wednesdays of each month from 10am - 12pm, Clinic times are subject to weather conditions and volunteer veterinarian availability. Clinics may be cancelled or rescheduled if temperatures reach 35°C or above, if other extreme weather conditions occur, or if a volunteer vet becomes unavailable. While these circumstances are outside of our control, we will always communicate any changes as promptly as possible and do our very best to keep clients informed.
👉Please note: if you arrive after 11:30am, there’s a chance we may not be able to see your pet, even if you are registered.
How does a Pet Owner Access the Tiny Veterinary Clinic?
Pet owners are required to have a valid Healthcare card to access the Tiny Vet Clinic.
Pet owners must pre-register for the Tiny Vet Clinic by completing the online registration form here.
🚫 Important: To help our team manage appointments fairly, registrations submitted on the day of a clinic will not be accepted.
Missed Appointments and No Shows
If you are unable to attend a clinic that you have booked, you must notify us as soon as possible so the appointment can be offered to another pet in need. Failure to provide notice will result in the appointment being recorded as a “no-show.” If you are recorded as a no-show on three (3) occasions, a $20 non-refundable deposit will be required prior to any future bookings. This deposit will be applied to your scheduled appointment but will be forfeited if you do not attend.
How much does it cost to go to the Tiny Veterinary Clinic?
Consultations are always free to pet owners with a valid Healthcare card, but pet owners are required to cover the cost of medications, vaccinations, and microchipping, unless prior arrangements have been approved by our administration team.
How much do things cost at the Tiny Veterinary Clinic?
Pricing as of 1 March 2026
💉 Annual Vaccinations: $40 per pet
🐾 Microchipping: $30 per pet
🛡️ NexGard Parasite Prevention: $15 per dose
🧪 In-House Pathology: $10
🔬 Same-Day Additional In-House Pathology: $5
✂️ Nail Trims: $5
💊 Medication: $0.70 per tablet
👉We are happy to prescribe and dispense medications for the pet physically examined at the clinic on the day of attendance. We will not prescribe, dispense medications, or provide written prescriptions for any other animals in the household — including pets that have previously been seen at the Tiny Vet Clinic.
What services are available at the Tiny Vet Clinic?
💉Vaccinations
🐾Microchipping*
🪱Worming
🐕🦺 Skin allergies (including Cytopoint injections)
🐾 Arthritis (including Beransa)
❤️ Heart disease
🐱 Hyperthyroidism
💊 Ongoing medication management
We are happy to prescribe and dispense medications for the pet physically examined at the clinic on the day of attendance. We will not prescribe, dispense medications, or provide written prescriptions for any other animals in the household — including pets that have previously been seen at the Tiny Vet Clinic.
🔎 Lump checks
🔬 Microscope examinations
🐾 General consultations with standard veterinary tools
* From 1 July 2026, we will no longer provide microchipping for new puppies and kittens - please read our "Changes are Coming brochure" - HERE
What services are NOT available at the Tiny Vet Clinic?
🚑 Emergency care
📸 Radiographs (X-rays)
🩺✂️ Surgical procedures, including desexing*
🦠🩸 Parvovirus treatment
🐶 Caesarean sections or breeding-related conditions
💊🎗️ Chemotherapy
🏡🐕 Boarding fees
* From 1 July 2026, the Tiny Vet Clinic Will Not provide services for pets that are not desexed, unless: The pet is too young to be desexed; or There is a medical reason to delay or avoid desexing. For desexing, organisations such as RSPCA ACT and Pets in the Park may be able to help.
How many pets can I take to the Tiny Veterinary Clinic?
One (1) pet from each household per visit, this ensures we are able to prioritise care for all our patients. You are welcome to attend a future clinic with additional registered pets.
There is a pet treatment limit of three (3) pets per household as per our Pet Ownership policy.
What is the Tiny Vet Clinic Pet Ownership policy?
Why can't I register all my pets? I thought the Tiny Vet Clinic was supposed to help people.
When an owner is already having difficulty meeting the needs of multiple animals, it is not responsible to continue acquiring additional pets. Our service exists to support pet owners in genuine need, not to enable unsustainable pet ownership under the assumption that discounted veterinary care will always be available. This is not the purpose for which this charity was founded. We are committed to supporting up to three (3) pets per
household through our program. However, this does not guarantee ongoing support for newly acquired
animals. Allowing continued replacement of pets under our care model undermines the core mission of our charity. In some respects, it parallels the issue of enabling irresponsible breeding practices—such as backyard breeding—by reinforcing the belief that access to low-cost veterinary care is an entitlement, rather than a
service extended to those demonstrating responsible ownership.
Instead, we encourage pet owners to use any financial relief they experience following the loss
of a pet to enhance the care of their remaining animals. Without clear boundaries, we risk creating a cycle in which individuals continue to acquire pets they cannot afford, relying on our services to fill the gap. This is neither sustainable nor aligned with our values. While we acknowledge that exceptional cases may arise and should be assessed individually, we reserve the right to not extend our service to support newly acquired pets within existing households.
How long will I have to wait at the Tiny Veterinary Clinic?
We operate on a triage system; urgent cases will always be seen first.
If you are attending for a vaccination, there may be times when it needs to be postponed until a later clinic.
Can my regular vet refer me to the Tiny Vet Clinic?
Yes, if your vet would like to refer you to the Tiny Vet Clinic, please direct them to complete our referral form and email a patient history to [email protected]
What if I can't afford Tiny Vet Clinic services? What Other Options are Available to help pay?
Do you have any family and friends who could give you a loan? Some rescue groups are also able to help with either rehoming or support if you have a change of circumstances. Check your home insurance policy to see if pet illness is covered under your policy. If you are on Centrelink benefits you may be able to get an interest-free loan of between $500-1000. Good Shepherd can also provide interest free loans for those in financial difficulty. Local organisation Care offers interest-free community loans. RSPCA ACT is also available in a limited fashion to provide dental care and desexing for your pet. More details of organisation that can help are available here.
How often do the Tiny Veterinary Clinic operate?
👉Clinics are scheduled to run on the first three Wednesdays of each month from 10am - 12pm, Clinic times are subject to weather conditions and volunteer veterinarian availability. Clinics may be cancelled or rescheduled if temperatures reach 35°C or above, if other extreme weather conditions occur, or if a volunteer vet becomes unavailable. While these circumstances are outside of our control, we will always communicate any changes as promptly as possible and do our very best to keep clients informed.
👉Please note: if you arrive after 11:30am, there’s a chance we may not be able to see your pet, even if you are registered.
How does a Pet Owner Access the Tiny Veterinary Clinic?
Pet owners are required to have a valid Healthcare card to access the Tiny Vet Clinic.
Pet owners must pre-register for the Tiny Vet Clinic by completing the online registration form here.
🚫 Important: To help our team manage appointments fairly, registrations submitted on the day of a clinic will not be accepted.
Missed Appointments and No Shows
If you are unable to attend a clinic that you have booked, you must notify us as soon as possible so the appointment can be offered to another pet in need. Failure to provide notice will result in the appointment being recorded as a “no-show.” If you are recorded as a no-show on three (3) occasions, a $20 non-refundable deposit will be required prior to any future bookings. This deposit will be applied to your scheduled appointment but will be forfeited if you do not attend.
How much does it cost to go to the Tiny Veterinary Clinic?
Consultations are always free to pet owners with a valid Healthcare card, but pet owners are required to cover the cost of medications, vaccinations, and microchipping, unless prior arrangements have been approved by our administration team.
How much do things cost at the Tiny Veterinary Clinic?
Pricing as of 1 March 2026
💉 Annual Vaccinations: $40 per pet
🐾 Microchipping: $30 per pet
🛡️ NexGard Parasite Prevention: $15 per dose
🧪 In-House Pathology: $10
🔬 Same-Day Additional In-House Pathology: $5
✂️ Nail Trims: $5
💊 Medication: $0.70 per tablet
👉We are happy to prescribe and dispense medications for the pet physically examined at the clinic on the day of attendance. We will not prescribe, dispense medications, or provide written prescriptions for any other animals in the household — including pets that have previously been seen at the Tiny Vet Clinic.
What services are available at the Tiny Vet Clinic?
💉Vaccinations
🐾Microchipping*
🪱Worming
🐕🦺 Skin allergies (including Cytopoint injections)
🐾 Arthritis (including Beransa)
❤️ Heart disease
🐱 Hyperthyroidism
💊 Ongoing medication management
We are happy to prescribe and dispense medications for the pet physically examined at the clinic on the day of attendance. We will not prescribe, dispense medications, or provide written prescriptions for any other animals in the household — including pets that have previously been seen at the Tiny Vet Clinic.
🔎 Lump checks
🔬 Microscope examinations
🐾 General consultations with standard veterinary tools
* From 1 July 2026, we will no longer provide microchipping for new puppies and kittens - please read our "Changes are Coming brochure" - HERE
What services are NOT available at the Tiny Vet Clinic?
🚑 Emergency care
📸 Radiographs (X-rays)
🩺✂️ Surgical procedures, including desexing*
🦠🩸 Parvovirus treatment
🐶 Caesarean sections or breeding-related conditions
💊🎗️ Chemotherapy
🏡🐕 Boarding fees
* From 1 July 2026, the Tiny Vet Clinic Will Not provide services for pets that are not desexed, unless: The pet is too young to be desexed; or There is a medical reason to delay or avoid desexing. For desexing, organisations such as RSPCA ACT and Pets in the Park may be able to help.
How many pets can I take to the Tiny Veterinary Clinic?
One (1) pet from each household per visit, this ensures we are able to prioritise care for all our patients. You are welcome to attend a future clinic with additional registered pets.
There is a pet treatment limit of three (3) pets per household as per our Pet Ownership policy.
What is the Tiny Vet Clinic Pet Ownership policy?
- ACT Pet Crisis Support is here to help disadvantaged pet owners care for the animals they already have.
- We provide support for up to three (3) pets per household.
- This support does not extend to newly acquired pets after the passing of another.
- Our goal is to promote responsible pet ownership.
- Families are encouraged to direct their resources towards the ongoing care and quality of life of their existing pets.
- Exceptions may be considered in rare, compassionate circumstances, but will be assessed on a case-by-case basis.
Why can't I register all my pets? I thought the Tiny Vet Clinic was supposed to help people.
When an owner is already having difficulty meeting the needs of multiple animals, it is not responsible to continue acquiring additional pets. Our service exists to support pet owners in genuine need, not to enable unsustainable pet ownership under the assumption that discounted veterinary care will always be available. This is not the purpose for which this charity was founded. We are committed to supporting up to three (3) pets per
household through our program. However, this does not guarantee ongoing support for newly acquired
animals. Allowing continued replacement of pets under our care model undermines the core mission of our charity. In some respects, it parallels the issue of enabling irresponsible breeding practices—such as backyard breeding—by reinforcing the belief that access to low-cost veterinary care is an entitlement, rather than a
service extended to those demonstrating responsible ownership.
Instead, we encourage pet owners to use any financial relief they experience following the loss
of a pet to enhance the care of their remaining animals. Without clear boundaries, we risk creating a cycle in which individuals continue to acquire pets they cannot afford, relying on our services to fill the gap. This is neither sustainable nor aligned with our values. While we acknowledge that exceptional cases may arise and should be assessed individually, we reserve the right to not extend our service to support newly acquired pets within existing households.
How long will I have to wait at the Tiny Veterinary Clinic?
We operate on a triage system; urgent cases will always be seen first.
If you are attending for a vaccination, there may be times when it needs to be postponed until a later clinic.
Can my regular vet refer me to the Tiny Vet Clinic?
Yes, if your vet would like to refer you to the Tiny Vet Clinic, please direct them to complete our referral form and email a patient history to [email protected]
What if I can't afford Tiny Vet Clinic services? What Other Options are Available to help pay?
Do you have any family and friends who could give you a loan? Some rescue groups are also able to help with either rehoming or support if you have a change of circumstances. Check your home insurance policy to see if pet illness is covered under your policy. If you are on Centrelink benefits you may be able to get an interest-free loan of between $500-1000. Good Shepherd can also provide interest free loans for those in financial difficulty. Local organisation Care offers interest-free community loans. RSPCA ACT is also available in a limited fashion to provide dental care and desexing for your pet. More details of organisation that can help are available here.