We are run by a small team of volunteers, so have a limited capacity, particularly when it comes to answering phone calls and messages. We are trying to help as many abandoned pets and pets in crisis as possible, which means a great deal of our time is spend fundraising.

If you have a pet emergency, please attend your local vet clinic and direct them to our website for more information if they are unsure of how to access assistance for  you. Please note, we are unable to assist with routine costs such as desexing, vaccination, microchipping and parasite control.

If you are having trouble finding a vet to see your pet due to lack of money, or have been referred to us by the RSPCA, please fill out the following information form. In order to speed up the process of helping you, please also ring around your local vets to pencil in an appointment within the next few days to see your pet. The increase in pets post COVID-19 has meant that we also struggle to find vets who can see new clients - most are incredibly busy at the moment!

Once you find a vet who is available to see your pet, we can then work with the veterinarian to cover the costs if you have no other way to pay for care. Please note, you will need to complete a VetPay application prior to us being able to provide financial assistance. 

Any vet clinic in Canberra and Queanbeyan can access our charity. If your vet is not aware of how it works, please ask them to read the section on our website under 'my client needs help' or our FAQ section.

If your pet needs a dental treatment, please fill out the online form here for

We accept referrals from veterinarians in the Canberra and local region, including Queanbeyan.

Some other organisations that may be able to help include:
  • VetPay provides 3 months interest free finance for unexpected vet bills. You can apply online for instant approval and use VetPay at any veterinary clinic. Once you have VetPay approved, you can continue adding to it for any veterinary bill or service. 
  • The Animal Referral Hospital in Fyshwick and Canberra Veterinary Emergency Service in Gunghalin are both available when other vets in Canberra are closed. Both these wonderful hospitals are available to provide emergency treatment to your pet. They can access the fund on your behalf if you qualify and the amount (after any discounts or your contribution) comes to less than $1500. They can also help you apply for Vet Pay and chat to you about other options.
  • Pets in the Park runs a free walk-in clinic mid-month on a Sunday between 2-4pm outside the Uniting Church in the city. To qualify for Pets in the Park you will need a referral letter from your service provider stating you are homeless or at risk of homelessness. More information can be found via the Facebook page. 
  • ​If your pet needs desexing, the National Desexing Network is nationwide and can put you in touch with vets who do discounted desexing. 
  • Good Shepherd provides emergency interest-free loan for emergencies such as unexpected medical bills. 
  • The RSPCA offers discounted desexing and some limited services, depending on their staffing levels. They also allow you to use of Centrepay. For more details visit here. 
  • Rainbow Paws is a wonderful charity based in Canberra that assists pet owners who need help. They can assist with food and in some cases veterinary care and desexing costs. 
  • OneLink connects people in Canberra to a wide range of support services. They are the central access point for Canberra's support services.
  • You may qualify for the Pension Loans Scheme if you are on a disability, carers or other pension and/or are over 66 years of age. 
  • If none of the above options help and your pet is NOT suffering a veterinary emergency, please fill out the following information