We are run by a small team of volunteers, so have a limited capacity, particularly when it comes to answering phone calls and messages. We are trying to help as many abandoned pets and pets in crisis as possible, which means a great deal of our time is spend fundraising. If you have a pet emergency, please attend your local vet clinic and direct them to our website for more information.
If you have a pet that needs emergency foster care or know of a stray or abandoned animal in distress, please contact us via the contact form or contact the RSPCA for advice.
We have an arrangement with vet clinics in Canberra and Queanbeyan to assist pet owners who are in financial difficulty. If your vet is not aware of how it works, please ask them to read the section on our website under 'my client needs help'.
If your pet needs a dental treatment, please fill out the online form here and we will get back to you within a week.
We accept referrals from veterinarians in the Canberra and local region, including Queanbeyan, Yass, Bungendore and Goulburn.
Some other organisations that may be able to help include:
If you have a pet that needs emergency foster care or know of a stray or abandoned animal in distress, please contact us via the contact form or contact the RSPCA for advice.
We have an arrangement with vet clinics in Canberra and Queanbeyan to assist pet owners who are in financial difficulty. If your vet is not aware of how it works, please ask them to read the section on our website under 'my client needs help'.
If your pet needs a dental treatment, please fill out the online form here and we will get back to you within a week.
We accept referrals from veterinarians in the Canberra and local region, including Queanbeyan, Yass, Bungendore and Goulburn.
Some other organisations that may be able to help include:
- VetPay provides 3 months interest free finance for unexpected vet bills. You can apply online for instant approval and use VetPay at any veterinary clinic. Once you have VetPay approved, you can continue adding to it for any veterinary bill or service.
- The Animal Referral Hospital in Fyshwick and Canberra Veterinary Emergency Service in Gunghalin are both available when other vets in Canberra are closed. Both these wonderful hospitals are available to provide emergency treatment to your pet. They can access the fund on your behalf if you qualify and the amount (after any discounts or your contribution) comes to less than $1500. They can also help you apply for Vet Pay and chat to you about other options.
- Pets in the Park runs a free walk-in clinic on the first Sunday of the month between 2-4pm outside the Uniting Church in the city. To qualify for Pets in the Park you will need a referral letter from your service provider stating you are homeless or at risk of homelessness. More information can be found via the Facebook page.
- If your pet needs desexing, the National Desexing Network is nationwide and can put you in touch with vets who do discounted desexing.
- Good Shepherd provides emergency interest-free loan for emergencies such as unexpected medical bills.
- The RSPCA offers discounted desexing and some limited services, depending on their staffing levels. They also allow you to use of Centrepay. For more details visit here.
- Rainbow Paws is a wonderful charity based in Canberra that assists pet owners who need help. They can assist with food and in some cases veterinary care and desexing costs.
- OneLink connects people in Canberra to a wide range of support services. They are the central access point for Canberra's support services.
- You may qualify for the Pension Loans Scheme if you are on a disability, carers or other pension and/or are over 66 years of age.