ACT Pet Crisis Support
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My Client Needs Help

Pet owners experiencing financial hardship who need non-urgent care can attend the Tiny Vet Clinic (TVC) for assistance.

If the care is urgent, please put in an application via the application form below for up to $1000 and we will get back to you as soon as possible.

If your patient needs dental care, please treat any concurrent diseases, perform blood tests if required, and then fill out the request form for dentistry at RSPCA ACT here. You can also send them to the TVC for an initial assessment if the owner is unable to afford this.

ACT Pet Crisis Support is there to provide one-off assistance, to help pets and their owners when no one else can. The aim is to avoid economic euthanasia for pet owners who love their pets and don't want to lose them, but are faced with an urgent medical emergency that they cannot afford or get finance for. We do not cover routine health needs such as desexing, boarding fees, food, parasite control and vaccination (though these can be supported via the TVC). More information for vet clinics can be found on our FAQ page.

Please answer the following questions when considering partnering with us to help a pet and their owner:
  • The condition would otherwise result in euthanasia?
  • Have they exhausted all financial options?
  • Do you feel their pet has a reasonable prognosis if treated?
  • Is the condition something an average owner would treat?
  • Is the condition something that requires urgent care? If it is non-urgent there are other options including an interest free loan from Good Shepherd, Care and Centrelink.
  • Have you seen and assessed the pet so you can give us an accurate estimate for costs?

PLEASE NOTE WE ARE UNABLE TO RECOUP YOUR COSTS IF THE TREATMENT HAS BEEN FINALISED AND THE PET HAS BEEN DISCHARGED FROM HOSPITAL.

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Please provide an itemised estimate for the procedure you are seeking funds for. This estimate will be used for assessment purposes only and will not be accepted for payment. A final invoice should be submitted to ACT Pet Crisis Support once the procedure or treatment has concluded for payment to be processed.
Once an application is approved and the treatment is completed, payment is made directly to the vet clinic within 14 days of receiving an invoice. Invoices can be emailed to: [email protected] along with your clinic's bank details. Clinics must acknowledge and agree that any invoice submitted more than two months after the date of treatment will not be covered by ACT Pet Crisis Support. In such cases, payment responsibility will remain with the issuing clinic.
Application to ACT Pet CRisis Support
Copyright © 2025 ACT Pet Crisis Support
ABN: 25 342 039 058
ACT Pet Crisis Support is a registered charity with Deductible Gift Recipient (DGR) status, all donations over $2 are tax deductible.
Your personal information is handled as described in the APCS Privacy Policy
  • Home
  • FAQs
    • ACT Pet Crisis FAQs
    • TVC FAQs
  • Online Store
  • Support Us
    • Donate
    • Bequest
    • Current Fundraisers >
      • Pre-Order Canberra Paws 2026
      • Entertainment membership
  • Apply for help
    • I Need help
    • My client needs help
    • Tiny Veterinary Clinic
  • Find out more
    • Pets Supported
    • Meet Our Team
    • Our Strategic Plan 2025-2030
    • How Does it Work?
    • Contact us
    • Annual Reports
  • Admin